2 Jobs in Sallisaw, OK
Mission Medical Equipment is Hiring a CSR - Customer Service Representative Near Sallisaw, OK
Job Summary:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers, and referral sources as it relates to patient services and third-party reimbursement.
Responsibilities:
- Handle incoming customer inquiries via phone, fax, email, and in person
- Provide accurate, valid, and complete information to customers
- Utilize Brightree billing system for data entry and maintenance of customer records
- Conduct outbound calls to follow up on customer needs, concerns, and inquiries
- Identify and assess customers' needs to achieve satisfaction
- Upsell products or services when appropriate
- Maintain a high level of professionalism and phone etiquette at all times
Skills:
- Proficient in data entry
- Strong communication skills with the ability to interact effectively with customers
- Ability to analyze situations and provide suitable solutions
- Experience in outbound calling and sales is a plus
- Multilingual abilities, especially Spanish and Cherokee, are advantageous for this role
Join our team as a Customer Service Representative and be part of a dynamic work environment where your skills are valued, and career growth opportunities are available.
Qualifications
- Excellent communication skills, both verbal and written
- Proficiency in Spanish and/or Cherokee and ability to communicate in multiple languages (desired but not required)
- Strong data entry skills with attention to detail
- Experience in outbound calling and sales
- Familiarity with Brightree billing software for customer relationship management
- Ability to handle phone calls with professionalism and proper phone etiquette
- Previous experience in Durable Medical Equipment or healthcare customer service, utilizing analysis skills to improve customer satisfaction
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
Job Summary
Full Time
$33k-42k (estimate)
05/08/2024
09/03/2024
The job skills required for CSR - Customer Service Representative include Customer Service, Communication Skills, Customer Satisfaction, Attention to Detail, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a CSR - Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CSR - Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CSR - Customer Service Representative positions, which can be used as a reference in future career path planning. As a CSR - Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CSR - Customer Service Representative. You can explore the career advancement for a CSR - Customer Service Representative below and select your interested title to get hiring information.
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